FAQ’s – ridelynk

FAQ's

What is RideLynk?

RideLynk is a centralized platform for businesses to manage employee transportation, meal deliveries, and local courier services—all in one place.

Who can use RideLynk?

RideLynk is built for businesses of all sizes—from startups managing a remote team to large enterprises with global offices.

Is RideLynk available globally?

Yes! We support ride and delivery services in major cities worldwide, with regional partners to ensure local reliability.

Can employees book rides themselves?

Yes, authorized employees can book rides via the RideLynk web or mobile app based on company policy settings.

Can we set ride limits and approval workflows?

Absolutely. Admins can set budgets, ride categories, approval rules, and time windows for ride requests.

Does RideLynk offer airport pickups and long-distance rides?

Yes, we support airport transfers, intercity travel, and scheduled rides.

What kind of items can be delivered?

RideLynk supports delivery of office supplies, equipment, documents, and inter-office transfers within supported regions.

Is there real-time tracking for deliveries?

Yes, admins and employees can track each delivery with live status updates and proof of drop-off.

Are same-day deliveries available?

Yes, same-day and scheduled deliveries are available in most locations.

How does billing work

All expenses are consolidated under a single monthly invoice with detailed usage reports by employee, department, and service type.

Can we integrate with our expense management software?

Yes, we support integrations with platforms like Concur, Expensify, and QuickBooks.

Is there a dashboard for analytics?

Yes, your admin panel includes advanced reporting tools, budget tracking, and usage insights.

Is there a mobile app available?

Yes, RideLynk offers iOS and Android apps for employees and admins with full feature access.

How secure is the platform?

We use enterprise-grade encryption, two-factor authentication, and comply with major data protection regulations.

What support channels are available?

We offer 24/7 live chat, email support, and phone assistance for enterprise customers.